Privacy Policy for Radiance Wholefoods

 

1. Introduction

Welcome to Radiance Wholefoods (“Company,” “we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website (www.radiancewholefoods.com), you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

– **Personal Data:** While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and shipping address.

– **Usage Data:** We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3.How We Use Your Information

We use the collected information for various purposes:

– To provide and maintain our website and services
– To notify you about changes to our website and services
– To allow you to participate in interactive features of our website when you choose to do so
– To provide customer support
– To gather analysis or valuable information so that we can improve our website and services
– To monitor the usage of our website
– To detect, prevent and address technical issues
– To send you marketing communications, if you have opted in to receive them

4. Sharing Your Information

We do not share your personal information with third parties except in the following situations:

– **Service Providers:** We may employ third-party companies and individuals to facilitate our website, provide the service on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

– **Legal Requirements:** We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the website, protect the personal safety of users of the website, or protect against legal liability.

5. Data Security

We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we aim to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your personal data under certain circumstances
– Object to the processing of your data for direct marketing purposes

7. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– Radiance Wholefoods (Thailand) Company Limited
– Registered Office: 106, Sukhumvit Soi 49 (Klang), Klongtan Nua, Wattana, Bangkok 10110, Thailand
– Email: orders@radiancewholefoods.com
– Phone: + 6683782 4740